NHRMC Home Care

Novant Health, inc. is a non-profit integrated network of more than 900 locations, including 19 medical centers, more than 750 physician clinics and urgent care centers, outpatient facilities, and imaging and pharmacy services. Novant Health's more than 40,000 team members along with more than 8,500 independent and employed clinicians care for patients and communities in north carolina and south carolina. The Novant Health integrated healthcare system operates to carry out its charitable mission of creating a healthier future for the communities it serves and delivering a remarkable patient experience. Novant Health accomplishes that mission by providing and supporting excellent healthcare facilities and physician practices and by making a commitment to community outreach/service through the provision of community benefit programs. By bringing together world-class technology and clinicians to provide quality care, Novant Health is committed to creating a healthcare experience that is simpler, more convenient and more affordable so patients can focus on getting better and staying healthy. In 2024, Novant Health provided more than 7 Million patient visits and over $1.6 Billion of community benefit expenditures system-wide. In addition to providing a high quality, comprehensive catalog of healthcare services, Novant Health offers a robust patient financial assistance program, working with its patients to assist with establishing reasonable payment plans, discounting patient bills and providing free care for those that qualify under its financial assistance policy. Nhrmc Home Care ("NHHC") is an integral part of Novant Health. The organization's purpose is to be the provider of choice for comprehensive skilled intermittent home Health care, servicing eight counties in north carolina including new hanover, pender, brunswick, onslow, duplin, columbus, sampson and bladen. The services provided include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work and home Health aide services. NHHC's goal is to assist patients in successfully transitioning from acute care, rehab or skilled-nursing facility settings to home, or from acute exacerbation of chronic disease to home. Patients in the community who are experiencing a decline in function, or an exacerbation of a current medical condition can also be referred from their primary care physician for services. Our goal is to help patients live in the comfort of their own homes with dignity and respect. Community outreach is a critical component to the mission of Novant Health. The healthcare system provides hundreds of programs that serve patients, neighbors, and some of the communities' most vulnerable citizens. Novant also provides financial assistance (I.e., charity care) for its qualified uninsured patients, catastrophic settlements and long-term payment plans to medically indigent patients, services to patients with Medicare, Medicaid, and other government medical program coverage (reimbursed at less than cost), community Health education, support groups, subsidized outreach services and community events/screenings. In addition, Novant participates in medical research, as well as academic Health programs and partnerships with a diverse group of organizations to provide other community initiatives. Novant Health is also committed to supporting the communities it serves through charitable contributions to community-based programs that improve Health equity and upward mobility for those who need it most. Toward that goal, Novant invests in community-based programs that align with its two investment priorities of developing healthy communities and expanding opportunities for healthcare education. The annual Novant Health community impact report, available at https://www.novanthealth.org/about/community/community-Health-needs/, includes qualitative and quantitative information regarding the healthcare system's community benefit efforts and achievements. For 2024, Novant Health's system-wide community benefit expenditures totaled approximately $1.61 Billion, including $225 Million of financial assistance. Note: numeric data in this report is not based upon form 990, schedule h instructions, but rather in accordance with north carolina healthcare association community benefit reporting guidelines. NHHC supported the community in 2024 through resources including: - mycommunity access, which enabled community members to search for free or reduced cost resources located within the community. Novant Health paid the annual fees for this platform that community members would have otherwise had to pay - printed resource cards for anyone to search for local free and reduced cost services