Novant Health Presbyterian Medical Center

Novant Health, inc. is a non-profit integrated network of more than 900 locations, including 19 Medical centers, more than 750 physician clinics and urgent care centers, outpatient facilities, and imaging and pharmacy services. Novant Health's more than 40,000 team members along with more than 8,500 independent and employed clinicians care for patients and communities in north carolina and south carolina. The Novant Health integrated healthcare system operates to carry out its charitable mission of creating a healthier future for the communities it serves and delivering a remarkable patient experience. Novant Health accomplishes that mission by providing and supporting excellent healthcare facilities and physician practices and by making a commitment to community outreach/service through the provision of community benefit programs. By bringing together world-class technology and clinicians to provide quality care, Novant Health is committed to creating a healthcare experience that is simpler, more convenient and more affordable so patients can focus on getting better and staying healthy. In 2024, Novant Health provided more than 7 Million patient visits and over $1.6 Billion of community benefit expenditures system-wide on an annual basis. In addition to providing a high quality, comprehensive catalog of healthcare services, Novant Health offers a robust patient financial assistance program, working with its patients to assist with establishing reasonable payment plans, discounting patient bills and providing free care for those that qualify under its financial assistance policy. The Presbyterian hospital is an integral part of the Novant Health system and includes two hospital facilities as follows: Novant Health Presbyterian Medical center ("NHPMC"), Novant Health huntersville Medical center ("nhhmc"). - NHPMC is a 583-bed hospital that consistently ranks among the best in the nation for quality, offering the latest in diagnostic/treatment services and providing specialized care to patients with cancer. NHPMC is home to Novant Health hemby children's hospital, which provides patients access to the most advanced research, programs, technologies and clinical techniques. NHPMC was Novant Health's first facility to receive a trauma designation and is the first charlotte hospital to be designated an advanced comprehensive stroke center. - nhhmc is a 139-bed community hospital offering a wide range of services in emergency, maternity, surgery, Pediatrics, cardiovascular, cancer and outpatient care. Community outreach community outreach is a critical component to the mission of Novant Health. The healthcare system provides hundreds of programs that serve patients, neighbors, and some of the communities' most vulnerable citizens. Novant Health also provides financial assistance (I.e., charity care) for its qualified uninsured patients, catastrophic settlements and long-term payment plans to medically indigent patients, services to patients with Medicare, Medicaid and other government Medical program coverage (reimbursed at less than cost), community Health education, support groups, subsidized outreach services and community events/screenings. In addition, Novant Health participates in Medical research, as well as academic Health programs and partnerships with a diverse group of organizations to provide other community initiatives. Novant Health is also committed to supporting the communities it serves through charitable contributions to community-based programs that improve Health equity and upward mobility for those who need it most. Toward that goal, Novant Health invests in community-based programs that align with its two investment priorities of developing healthy communities and expanding opportunities for healthcare education. The annual Novant Health community impact report, available at https://www.novanthealth.org/about/community/community-Health-needs/, includes qualitative and quantitative information regarding the healthcare system's community benefit efforts and achievements. For 2024, Novant Health's system-wide community benefit expenditures totaled approximately $1.61 Billion, including $225 Million of financial assistance. Note: numeric data in this report is not based upon form 990, schedule h instructions, but rather in accordance with north carolina healthcare association community benefit reporting guidelines. Novant Health community impact report should not be relied upon as equivalent to form 990, schedule h community benefit, community Health needs assessment or community benefit implementation strategy reporting. NHPMC supported the community in 2024 through resources, screenings/clinics, Health education initiatives, support groups, nutrition, exercise and wellness initiatives, in-kind donations, social and environmental improvement activities, and more. Some examples of resources provided to the community include: - mycommunity access, which enabled community members to search for free or reduced cost resources located within the community. Novant Health paid the annual fees for this platform that community members would have otherwise had to pay - printed resource cards for anyone to search for local free and reduced cost services - 'ask the educator' in english and Spanish - community resource fairs - screenings/clinics for blood pressure/hypertension, dental, breast cancer, and general Health, in both stationary and mobile clinic settings - Health education initiatives for advanced directives, behavioral Health/mental Health, breast cancer, child safety, cpr/first-aid, Diabetes, fall prevention and balance education, water safety, handwashing, nutrition and weight management, stress management and depression, violence intervention, maternal & infant Health, infant cpr, sibling preparation, newborn care (in english & Spanish), infant safety, dad's 411, infant car seat safety, increasing comfort in labor, postpartum 101, childbirth preparation, and a financial checklist for new parents - support groups for postpartum support, cancer support, breast cancer support, and prostate cancer support - nutrition, exercise, & wellness initiatives, including pregnancy yoga, mommy & baby yoga, and traditional yoga nhhmc provided mycommunity access (described above) and printed resource cards for anyone to search for local free and reduced cost services. In-kind donations were made through event medicine first aid and walkers, eyeglasses and canes to Christian ministries. Nhhmc also provided supplies to ada jenkins and donated 250 back packs for children at the child advocacy center. New technology & services the breast Health center previously located in NHPMC was moved to a larger, standalone location nearby in charlotte. The Novant Health agnes binder weisiger breast Health center opened in 2024, allowing clinicians to complete 96 more mammograms a day and to improve overall patient experience. Walk-in mammograms are also available for convenience. Charlotte civic leader cathy bessant announced the establishment of the Novant Health catherine p. Bessant endowed chair breast Health, to give back to current and future cancer patients. The ion robotic bronchoscopy technology became available at the Novant Health agnes b. And edward I. Weisiger cancer institute in charlotte, allowing for minimally invasive biopsy of lung nodules that are often difficult to reach, ultimately improving time from diagnosis to treatment. Novant Health launched a donor human milk depot at Presbyterian Medical center, the only donor human milk depot in mecklenburg county, in partnership with the north carolina department of Health and human services. Donor human milk can play an essential role in helping vulnerable newborns thrive. The hope is this will reduce the expense and increase the accessibility for newborns in need. An expansion of the st. jude affiliate clinic at Novant Health hemby children's hospital, a department of Novant Health Presbyterian Medical center, was completed. The clinic enhancements will ensure pediatric patients and their families continue to have access to the latest cancer treatments and research opportunities. Novant Health's cancer institute performed its first outpatient autologous stem cell transplant in a multiple myeloma patient at Novant Health Presbyterian Medical center. Awards, recognitions & certifications/recertifications Novant Health Presbyterian Medical center - "a" rated hospital for safety from the leapfrog group (2024) - gold plus rated hospital from American heart association (2020, 2021, 2022, 2023, 2024) - one of the "top 10% hospitals for cardiac surgery" from society of thoracic surgeons, 3-stars - comprehensive stroke certification from the joint commission - "baby-friendly" designated hospital from the world Health organization and the United Nations children's fund